If “Intio Combo Device Class” appears in the Device Manager go to the next step.Reinstall a device incorrectly identified by Device Manager: Restart the computer and let it boot up.With the computer powered off, plug in the external drive to the USB ports.Shut down your computer (be sure to shut it down fully, don’t just restart it).Unplug the external drive from the USB ports.Click on ‘ Uninstall Device’, and then follow the instructions carefully to ensure that you uninstall the drivers ( IMPORTANT: you may need to click on a checkbox to confirm that you want to uninstall the drivers).In the window that pops up, click on the ‘ Driver’ tab.

Right-click on it again and click ‘ Properties’.

Right-click on the device with the exclamation mark next to it and click ‘ Disable Device’ to turn it off.

Open Device Manager and plug in the drive.

Reinstall a device that appears in Device Manager with an exclamation mark:

Please follow instructions for the situation that best describes your symptoms: There are several possible ways to resolve this issue. This error is typically caused by the Windows update either breaking a registry entry or a corrupting the device driver. 【Portable Optical Drive for Laptop】You can carry this slim & lightweight external optical drive together with your laptop if you need to use it during your business trip or travel.If you recently upgraded your system to the latest version of Windows 10, you may find that your optical drive (DVD or Bluray) is no longer recognized by Windows.【CD/DVD Reader & Writer】This is a CD/DVD player, reader, writer, rewriter, recorder/burner, which supports multiple CD/DVD discs such as CD-ROM/ CD-R/ CD-RW/ DVD-ROM/ DVD-R/ DVD+R/ DVD-RW/ DVD+RW/ DVD+R DL/ DVD-R DL/ DVD RAM (CD max speed: 24X, DVD max speed: 8X).【Reliable Performance】This premium USB CD/DVD drive is equipped with a 100% new loader, which has powerful error correction, low impedance, and anti-interference capabilities to ensure stable operation without stuttering and flickering, and won’t damage your discs.(Please use appropriate media player, burning, or ripping software to complete it) 【Multiple Functions】You can use this external CD/DVD +/-RW drive to play movies DVDs, burn/rip mp3 CDs, copy photos, install software, install system, install games, backup data to CDs/DVDs, and more.(NOTE: DO NOT support Chromebook, TV, iPad, Truck, and Car). 【Compatible with Multiple-OS】 Compatible with Windows 11/ 10/ 8.1/ 7/ XP, Linux, and Mac OS, so you can use it on Windows 10/8/7/XP & Linux laptops & desktop PCs, and Apple MacBook Pro, MacBook Air, iMac, Mac Mini.VLC player) or burning software to read or write your CD and DVD disc. 【Easy to Use】Just plug it into the USB 3.0 or USB 2.0 port, this external CD/DVD player will be recognized by your computer automatically, then you can use a media player (e.g.

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